Figo Pet Insurance offers comprehensive pet insurance coverage, including the option of choosing from one of three annual benefit options: Essential, Preferred or Ultimate. Optional wellness programs can be selected to provide regular vaccinations and bloodwork. Figo offers a "Pet Cloud", a mobile application that allows you and your pet to manage their health. Access a range of features via the app including a view of your pet's medical records, emergency care advice and reminders about upcoming appointments.
An online application is required to be enrolled in Figo Pet Insurance. This will require you to give your pet's name, breed and zip code. Your premium may also be affected if you choose to pay an upfront deposit. The deductible can be waived with a vet's form. Figo also has a 30-day money back promise. This means that you have 30 days to file a complaint and get reimbursement.
There are no limits to how many claims you may file. However, Figo does require the visit of a licensed veterinarian. You must also upload any medical records. Once your claim is processed, the insurer will notify you. Most claims settle within three days.
Figo is now available in all 50 US states. Customers can choose between a $100 and $1500 deductible, depending on what plan they have chosen. For every year that your pet is insured, the deductible will be reduced by $50. Figo also offers a 5% discount for multiple animals. It is not covered if your pet is less than eight weeks old at the time you buy a policy.
Figo offers a GPS collar for pets that can be used to track them. It is ideal for pets that are roaming around. Figo will pay the cost for boarding fees, third-party property damage and theft of your pet up to $10,000 each policy.
Figo policies provide coverage for all major illnesses and injuries. These policies include hospitalization, emergency treatment, and specialized treatments. They also include veterinarian exams and non-routine dentistry care. Some plans are also paired with an extra care pack, which includes third-party property damage up to $10,000.
Figo also covers hereditary conditions. The insurer's website describes hereditary conditions as conditions passed on through a dog or cat's genes, but you'll need to contact customer experience to confirm if your pet qualifies. Figo doesn’t have a maximum age but most insurance companies have rules for new policies.
Figo provides 24/7 live vet chat. The company also offers an electronic filing system and tracking system that makes it easy to submit claims. Users can also access a list of recommended pet-friendly locations through the app.
The Figo Pet Cloud is extremely popular. The app allows for live communication with a veterinarian. You also have the option to select from multiple reimbursement rates. The app is also designed to provide you with urgent care advice. You can use the app for submitting a claim to the company electronically.